Refund & Return Policy
Thank you for choosing Smarvent Consulting Corp. We value your trust and strive to provide authentic, high-quality McAfee antivirus products delivered instantly and securely. This Refund & Return Policy explains under what circumstances refunds or replacements may be granted.
1. Eligibility for Refunds
Since Smarvent Consulting Corp provides digital antivirus licenses, most purchases are non-refundable once the activation key has been delivered. However, refunds may be approved under the following conditions:
- The license key does not activate despite correct installation steps
- An incorrect product was delivered by us
- The email delivered license is damaged, unreadable, or missing information
- Duplicate payment or accidental double order (verified via payment logs)
- Any exceptional scenario approved after review by our support team
2. Refund Request Process
To request a refund, please follow these steps:
- Contact our support team at support@smarventconsultingcorp.xyz
- Submit your order number, email address, and detailed issue description
- Attach screenshots of activation errors (if applicable)
- Our support team will investigate your request within 24–48 hours
3. Refund Processing
If your refund is approved, the amount will be credited to your original payment method within 7–10 business days. Smarvent Consulting Corp reserves the right to verify technical errors or product misuse before issuing refunds.
4. Replacement Policy
If activation issues occur due to key corruption or delivery errors, we may issue a replacement key at no additional cost. Replacements are provided only after verifying the issue and confirming non-activation on the user’s device.
5. Non-Refundable Situations
- Customer changed their mind after license delivery
- Incorrect system compatibility (customer responsibility)
- Product successfully activated or partially used
- Failure to follow installation instructions provided by our support team
- Misuse, sharing, or unauthorized distribution of license keys
6. Digital Goods Policy
All McAfee products sold by Smarvent Consulting Corp are digital goods. Once a license key has been delivered to the customer email address, the order is considered final, unless a valid exception applies as mentioned in this policy.
7. Contact Us
If you have any questions or need assistance with your digital purchase, contact us:
Email: support@smarventconsultingcorp.xyz
Address: 213-22661 LOUGHEED HWY MAPLE RIDGE BC V2X 2V4 CANADA
Thank you for trusting Smarvent Consulting Corp — your reliable partner in cybersecurity and digital protection.